FREQUENTLY ASKED QUESTIONS

BECOMING A MEMBER

Is there a minimum period I need to sign up for?

There are no lock in contracts. You may cancel during the first 4 week payment cycle, but you will lose what is owing until the end of the 4 week period.

Are there any discounts on membership fees?

Yes. If you pay for 12 months of membership, you pay $624 instead of $650.

How do I pay?

Payments will be direct debited from your bank account or credit card every 4 weeks ($50 for 4 weeks), or you can opt for a 3, 6 or 12 month payment by eftpos or cash.

If you choose to pay through a bank account, we wear the direct debit charge. However, a fee will be charged by the direct debit company to your credit card if you choose to pay by one.

How old do I have to be to join?

Members must be at least 17 years old. If you are 15 or 16 years of age, you may still join but your parent or legal guardian must sign our consent form. You will also need to be accompanied by a guardian or qualified instructor while using the gym. We do not accept members 14 years old or younger.

What does my membership cover?

You receive 24/7 access to the gym and full use of all our huge range of equipment.

Classes and Personal Training are additional. See the prices page for more information.

BEING A MEMBER

What if I lose my swipe card?

Simply come in during office hours to organise a new one. There is a replacement fee of $20.

When is the office staffed?

Our office hours are:   10am – 12pm and 2pm – 6pm